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Last updated 1-Jun, 2016

Shibuya Station

Move to JR-EAST Official Website

Move to KEIO Official Website

Move to Tokyo Metro Official Website

Move to Tokyu Official Website


Caution: COMPLEX STRUCTURE

Shibuya Station is busy place with many passengers, and very complicated in structure. Watch the signs on the wall carefully and follow or ask the station staff for wheelchair accessible routes.

wheelchair icon Accessible information about this station

Exit with elevator

JR Lines
Chuo
( Central Gate) Transit to Tokyo Metro Ginza Line
*Central Gate is on the 3F with no elevator to/from the ground level.
minami
( South Gate) Transit to Tokyo Metro Hanzomon Line, Fukutoshin Line and Tokyu Line
Shin-Minami
  ( New South Gate) Directly connected to Hotel METS

Accessible route for exit with elevator

< JR Lines >
Elevator between the platform and the gate level.

Platform 1 and 2 to/from 3F Chuo Gate level.

Elevator Elevator 

Platform 1 to/from 1F South Gate level.

Elevator Elevator

Platform 3・4 to/from 3F New South Gate level.

Elevator Elevator

Platform 3・4 to/from 3F Chuo Gate level.

Elevator Elevator

Caution:

There are NO ELEVATOR to platform from Hachiko Gate.
*Stairlift for wheelchair is not available.

Multi-purpose Restroom

Wheelchair accessible restroom is located on the gate level ( South Gate, New South Gate ).

< South Gate >
  • Equipped with ostomate facility
  • Equipped with nursery bed for babies

Elevator Elevator 

< New South Gate >
  • Equipped with ostomate facility
  • Equipped with nursery bed for babies

Elevator Elevator 

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Exit with elevator

KEIO Line
chuo
  ( 2F Central Gate)

Accessible route for exit with elevator

Platform is located on the 2nd floor.
No stairs or elevators necessary to reach the 2F Central Gate.

To transit to/from other lines, use the elevator located nearby the Central Gate.

Elevator Elevator

Information for transit

To JR Lines:
Use the elevator located nearby the Central Gate 2F to the ground level 1F. Walk the ground to JR South Gate (approx. 5 min. walk).

To Tokyo Metro Ginza Line:
Use the elevator located nearby the Central Gate 2F to the upper level 3F.

To Tokyo Metro Hanzomon Line, Fukutoshin Line, and Tokyu Line:
Use the elevator located nearby the Central Gate 2F to the ground level 1F. Walk the ground to the Shibuya 109 or Shibuya Hikarie building and use the store elevator to the underground level (approx. 10 min. walk).

Multi-purpose Restroom

Wheelchair accessible restroom is located on the gate level.

  • Equipped with ostomate facility
  • Equipped with folding bed
  • Multi-purpose Restroom Multi-purpose Restroom Multi-purpose Restroom

    Jump to page top


    Accessible route for exit with elevator

    Tokyo Metro Ginza Line

    Caution: Poor accessibility for wheelchairs

    This station has NO ELEVATOR to/from the platform. Ask the station staff for assistance on going up/down by the stairlifts.

    Stairlifts between the 3F platform and the lower level.

    Stairs Stairlifts Stairlifts

    Elevator from the 2nd floor to the ground level.

    Elevator Elevator 

    Information for transit

    To JR Lines:
    Walk the ground to JR South Gate (approx. 5 min. walk).

    To KEIO Line:
    Walk the ground to Shibuya Mark City and use the elevator located outside of the 1F main entrance to 2F KEIO Line Central Gate.

    To Tokyo Metro Hanzomon Line, Fukutoshin Line, and Tokyu Line:
    Walk the ground to the Shibuya 109 or Shibuya Hikarie building and use the store elevator to the underground level (approx. 10 min. walk).

    Wheelchair accessible restroom is not available at this station.

    Jump to page top


    Exit with elevator

    Tokyo Metro Hanzomon Line
    13a
  Meiji Street
    15
  Directly connected to Shibuya Hikarie

    Accessible route for exit with elevator

    Elevator between the platform and the B2F gate level.

    Elevator Elevator

    Elevator between the gate level and the ground level.
    Elevator is located at Exit No.13a and 15.

    Exit No.13a

    Elevator Elevator Elevator

    Exit No.15

    Elevator Elevator Elevator

    Information for transit

    To JR Lines:
    Use the elevator at Exit No.15 to 2nd floor. Walk the bridge to JR South Gate (approx. 15 min. walk). *The elevator do not stop at 2F when the Shibuya Hikarie is closed (PM23:30 - AM10:00), walk the ground during this period.

    To KEIO Line:
    Use the elevator at Exit No.15 to 1st floor. Walk the ground to Shibuya Mark City and use the elevator located outside of the 1F main entrance to 2F KEIO Line Central Gate (approx. 15 min. walk).

    Multi-purpose Restroom

     Wheelchair accessible restroom is located on the gate level.

  • Equipped with ostomate facility
  • Equipped with nursery bed for babies
  • Multi-purpose Restroom Multi-purpose Restroom Multi-purpose Restroom

    Jump to page top


    Exit with elevator

    Tokyo Metro Fukutoshin Line
    Tokyu Line
    13a
  Meiji Street
    15
  Directly connected to Shibuya Hikarie

    Accessible route for exit with elevator

    Elevator between the platform and the B2F gate level.

    Elevator Elevator

    Elevator between the gate level and the ground level.
    Elevator is located at Exit No.13a and 15.

    Exit No.13a

    Elevator Elevator Elevator

    Exit No.15

    Elevator Elevator Elevator

    Information for transit

    To JR Lines:
    Use the elevator at Exit No.15 to 2nd floor. Walk the bridge to JR South Gate (approx. 15 min. walk). *The elevator do not stop at 2F when the Shibuya Hikarie is closed (PM23:30 - AM10:00), walk the ground during this period.

    To KEIO Line:
    Use the elevator at Exit No.15 to 1st floor. Walk the ground to Shibuya Mark City and use the elevator located outside of the 1F main entrance to 2F KEIO Line Central Gate (approx. 15 min. walk).

    Multi-purpose Restroom

    Wheelchair accessible restroom is located on the B2F gate level and B4F.

    < B2F >
    • Equipped with ostomate facility
    • Equipped with nursery bed for babies

    Multi-purpose Restroom Multi-purpose Restroom 

    < B4F >
    • Equipped with ostomate facility
    • Equipped with nursery bed for babies

    Multi-purpose Restroom Multi-purpose Restroom 


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